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Professional Call Centre Services

Our call centre can service any industry and has extensive knowledge of the financial Industry.  We also provide our customers with custom services according to their objectives and industry.  We do a full analysis to provide the best outcome for the campaign.  Our services include;​

  • Customer Services (Courtesy Calls, Welcome Calls, Market Research, VIP Clients )

  • Help Desk Services

  • Marketing of Products and Services

  • Scheduling of Appointments from Leads or Cold Calling (Ideal for Sales people and Financial Advisors)

  • Lead Generation from Existing clients or New clients

  • Retain existing customers (Service Rating and Feedback)

  • Create new orders from existing customers

  • Upgrade of policies or contracts

  • Surveys (Customer Experience, Product need Analysis)

  • Data Updates (Keep your clients personal records up to date)

  • Complaints & Compliments Line

We have indepth knowledge of personal loans, credit cards, car insurance, commercial insurance, funeral cover, life cover and many more.

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Long & Short Term Insurance

We have partnered up with some of the biggest insurance service providers to ensure we live up to the treating customers fairly policy by providing a variety of insurance options that is perfect for your own needs.

We will be able to offer you a free comparative quotation, and while we are busy, we shall also provide you with a free Credit Report. 

  • Car Insurance

  • Life Cover

  • Funeral Cover

  • Wills

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Personal Loans & Credit Cards 

We are affiliated with various big banks in South-Africa to ensure we provide our customers with options to choose from and to compare interest rates.

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InnoTrend Consulting Services

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